We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great product. My wife liked it. Thanks to the store for the fast delivery. I recommend it.
Love! Has everything I needed!
Very good product I am satisfied
The shipment arrived damaged, the cake turntable was broken.
Thank you very much
Excellent many nozzles
Arrived in very good condition and everything that corresponds according to the photo
At first impression, everything looks very good, the base is not made of metal but it looks resistant, it is necessary to test if it fulfills its function, at the moment my wife thought it was A good purchase.
Is a very complete set of tools to make an amateur pastry chef. I haven't used it yet.
Very excited to try my hand at decorating. The turntable especially will be very useful for cakes
All 219 are good.
Frankly I'm surprised by the quality it's top
very good deal
Looks good quality
Set very cool
Very good as it looks in the photo
I love now to enjoy trying it thank you
Supakuota store IR Labai greitas atsiuntimas.
The price went down after the purchase, and I looked it up after the accident and I felt bad because I gave it and bought it expensive, but when I needed it I bought it. Shipping is slow. I handed over the appointment and got it.
all items are very helpful
Fast delivery, I haven’t tried it yet.
Super delivery to Lithuania week.
This is China, so it is possible .....
I arrived super fast, all as described, the box in good condition as well as the products, look good quality, I have not used it yet but they look perfect for beginners. Brings a lot of things and for the price it is incredible
Arrived 2 weeks ahead of schedule.