We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
OK!!!!!!!!!!!!
I will describe the product.
Ea exact to the description. The order arrived on time, but the transport company GSL is very irresponsible. They never come to the delivery home and it was easier for them to place that there was no one and leave it at the collection point. I always say because there are several products that do the same should change carrier
I am very satisfied
I liked the good
Chudova that thing is twisted. The delivery is the same as Shvidki.
Grain is so good when storing.
I bought it to put the broth when I go camping.
ok
In general I recommend, is what you expect
It's not bad as described
I like it very much will be convenient to order again
Super bags. I will take more
Garno packing, on the Whiglyad akizni, Lika
Thank you
ok
Classy, they gave me a little thing to the Blue)
Falling asleep inside is a little problematic, but now beauty!!! My flax and chia seeds are finally not scattered throughout the kitchen. I will buy a thick neck watering can!!! Highly recommended!!!
Thank you store, it is very good!!!
Very nice
Perfekt
second time buying
It's good, I take it more than once. Economy and food in the kitchen
All super. Delivery to the Ukrainian Bula all 10 days.
I am satisfied with the goods, I took the smallest, holds 0.5 kg. It came to Ukraine in 3 weeks