We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
HiBREW is the best
good machine ..nice design..good material but the water tank material is less durable
God bless... It's like in the description.
Amazing product for the price, just as shown and works perfectly! Received it 7 days after i ordered
A wonderful coffee maker, for the first time enjoy home coffee
Product as described by the store. Satisfied with my purchase.
all included as the discription, very good quality
Very excellent product for home use
Excellent and fast delivery
The same problem is always with FedEx Algeria, they don't deliver a request home
The coffee maker is great. But delivery (I don't want to swear) in Moscow for two weeks.
Receiving the product in good condition has not been tested yet
Fast delivery, bn cafe, foam Thank you store
Very good product, I recommend it,
Excellent coffee machine for the price, fast shipping and delivery to Algiers with FedEx within only 9 days. Kudos to the store!
A very excellent coffee machine I would recommend buying it and an excellent store fast delivery only 10 days and thank you for good treatment and gift. A five-star store.
The quality of the material is good only the water bottle is medium quality, but the rest is wonderful even in making the whole brand coffee and fast delivery in 10 days to the door of the House
Arrival only in 10 days a quality product. I recommend.
fast delevery work as expected
Very serious store I recommend, compliant product arrive undamaged.
Nice product and perfect
A beautiful product arrived without any problems but I did not try it after arriving at home in Batna after a 13-day shipment
werry good product
Arrived in 5 days... Waiting for the experiment.
les machines top haja cheba