We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The product is beautiful and wonderful shipping is very fast and the store was responsive to all the questions, but with the payment of customs duties on the whole good deal.
Love this espresso & frother!!!!! Seems to be good quality. Happy I added the accessories too
Super fast delivery, home! Ordered 20.09. Received 29.09.! The store is sociable, polite! I recommend this store.
The machine is high quality and good for the price, however you will still need an open portfilter in order to get high quality espresso. Thanks for the very fast shipping
The request was on September 4 .. I received a letter from the store that the mill was shipped separately from the coffee machine. The mill arrived on September 5 and the coffee order the following day.
Good quality, Caffè tastes good.
Works great! My husband uses it all day
Excellent device and fast delivery, the truth was impressed by the device a delicious coffee maker in 30 seconds and a device made of good stainless steel materials with a fast delivery speed to Algeria in only 8 days with a quick response from the store owner and I'm sure I'll buy back from the store when I have the money.
The machine is very beautiful and the mill is good and its performance is excellent for espresso and drib all can program the mill on its desire is really beautiful
The product arrived in good condition, in 10 days, was used high quality I recommend buying
A machine as a advice without a cylinder and links 3 days
An honest store with excellent quality and when it broke down, he sent me the full amount and another purchase was made from the same seller.
Honest store 100%. The coffee maker arrived with the water reservoir broken but the seller promptly proposed to send a new reservoir, I was taxed on real 300! I suggest this purchase great coffee maker!
Good coffee machine works well arrived in a week
follow the instructions to first water input with a pump. then the coffee machine works. there was a small spring in it, no clue for what?
came on time, excellent quality, as described, thank you.
Satisfied very מהמכונה ומהמוכר, communication good, assistant at any stage
Domage the order blocked at the Customs level of France
fast shipping. as described. thanks. I greatly appreciate the great service.
Machine and not the finest but the shipping is very slow arrived after 45 days Fedex is very slow