We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Item as described. Solid. Quality product. I'm satisfied with it. I hope it will work well for a long time.
great grinder. only problem is wood got out. had to glue it but rest is great.
Lindooo and super heavy, great material, if you take good care should last for many years. Doesn't really distill both parties however it's still worth it and has great cost benefit. Recommend! I had a good experience.
It is a well-made product. There are no impurities inside, and the bearings are clean. The central blade partial body is separated by squeezing the body straight after separating the internal axis and turning it counterclockwise. The part that was said not to be separated in the later period is wrong. This product has a really good internal cleaning and finishing, so you can grind the beans a few times without the need for additional washing. I think it will be soluble. Good quality and price! I commend it!
The product arrived before the deadline and I liked it very much. I'm going to buy coffee beans and play with this little beauty.
Super product, they had very well. Worth the price. I heartily recommend
Expectacular, I was faced with the quality of the construction. I took an espresso with 12 clicks, it was perfect, next tests I will download a little to see. Best procedure for counting is to close until you lock the rotation, then open counting the clicks.
Quality product, I was taxed on real 109, so analyze the possibility of buying in Brazil. But I don't regret it, I really liked the product.
Grinder excellent for cost benefit. Well built, very beautiful and grinds coffee with reasonable precision, above average relative to cheap grinders. Good stability in the footprint and grinds even fast. For those who think of a first grinder, go to the one that doesn't make mistakes.
store shipped very fast. very accurate description. good materials and weigth. didn't use to mill yet
Very high quality product. Super happy with the new acquisition.
I just love it bought for my wacaco nanopresso and it's a perfect match the quality is amazing for the price and the grind it's not that fine for some esspreso machines but it's great for the nanopresso and you can run it twice to make it finer. Thank you for the amazing price quality relationship